Warranty Service Solutions
As an HPE Contract Specialist partner, our customers who want to benefit from our Warranty Services Solutions for your HPE branded products with our competence of HPE Gold ServiceOne Enterprise, can reach Treo Information Technologies by phone or e-mail and provide the model and serial number information of their defective products.
Our authorized specialists share with our customers whether the defective product is guaranteed, the deadline of the warranty and the warranty level information as soon as possible. If the product is guaranteed, by opening the required service records immediately, defective product repair or part replacement is made in accordance with the warranty level.
In addition, we can provide all necessary support in processes such as the service received within the scope of the preferred service for the selection of the appropriate service level. If the warranty of the product has expired in line with the customer demand, expertise is performed and the offer is sent to our customers within the scope of the commercial product. In line with the approval to be obtained, high level of customer satisfaction is aimed by repairing the devices.
We can provide this service free of charge for your server, storage devices, so that we can present the model and serial numbers, warranty conditions, warranty expiration dates, appropriate contract options, risks, analyzes and costs of all inventories with critical tasks in the system rooms.
What is HPE Multivendor Renewal? & What are the Advantages?
Maintenance agreement covering service for HPE and different brand products in IT infrastructure
Ease of Management
Gathering all products with different warranty levels taken at different times under one roof
Price advantage as it is made over a single vendor
Benefits of Our Service to Our Customers:
Data center independent of all active inventory of your brand in your care, which has the most extensive service network in Turkey can combine HPE to Turkey under the roof. In this way, besides the cost advantage you will get, you will ensure that the problem is solved in the fastest way with a single manufacturer contact.
Minimize Downtime Risks on Your Devices
In the event that your products are hardware malfunctions, minimize your risks against any interruptions that may occur in your system thanks to Treo Information Technologies without effort. In this way, experience the advantages of working without having to deal with problems such as failure of the defective parts, high service fee and delivery time.
One-Stop Service and Warranty Service Management
In case of a risk of malfunctioning of your products, only manage their repairs with a phone or e-mail with one solution partner within the scope of the agreement and during the commitment period.
Get Privilege Care and Service
If you receive this service from us, you will also benefit from our 7x24 monitoring service, which you can not get from any manufacturer, free of charge (if we call it free). So you can manage all your IT inventory from one screen. We can make system-based trend analysis and reporting, our engineers can intervene in the system alarms before the problem occurs, we can solve the problem and report it to you monthly. The purpose of providing Technical Support Service to our customers with an agreement is that it can receive priority support in the services requested by the companies. Take advantage of all the privileges Treo Information Technologies has.